VoltStar Technologies Inc. :: Terms and Conditions

Terms and Conditions

TERMS & CONDITIONS

By placing an order and/or accepting delivery of any Volt Star product delivered from VoltStar Technologies Inc. ("VoltStar"), you ("Customer") agree to be bound by the terms and conditions listed below. Customer and VoltStar agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and VoltStar. In addition, these terms and conditions are subject to change by VoltStar without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from VoltStar.

  1. Payment Methods: Visa • MasterCard • Discover
  2. Shipping Charges: We charge a flat fee of $5.95 for standard shipping and handling. Standard shipping and handling is free for orders totaling $50 or more.
  3. Shipping Methods and Processing Time: Our standard shipping is USPS first class. Expedited shipping is available at an extra charge. Volt Star products are normally shipped within one to two business days.
  4. Sales Tax: Sales tax is only applied to orders shipping to Illinois.
  5. Order Status: VoltStar will provide information on your order status via e-mail when the product is shipped.
  6. Security: Your security is important to us. On-line purchase transactions are sent to us using SSL encryption technology to protect your personal information during data transport. SSL protects information you submit via our web site such as ordering information including your name, address and credit card number. Once we receive your order we use reasonable security measures to protect the personal information we receive from you.
  7. Your Privacy: VoltStar respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. All of the information obtained from your order will be used for order processing purposes only. You will only receive e-mails or correspondence from VoltStar to update you on current orders and/or returns.
  8. Customer Satisfaction: VoltStar is dedicated to continually improve the performance and reliability of its products. If you experience any difficulties with our products, please contact customer service.
  9. Warranty: VoltStar Technologies Inc. ("VoltStar") warrants this product ("Product") against defects in material or workmanship for one (1) year from the date of original purchase. VoltStar will replace Product that VoltStar determines to be defective at no charge or at VoltStar’s option, refund the purchase price shown on your receipt, when Product is returned postpaid to VoltStar. You must follow the warranty exchange return policy found on our website (www.volt-star.com) or write VoltStar at the address below.
  10. Volt Star Returns
    1320 Tower Road
    Schaumburg, IL. 60173

    This warranty does not apply to damage caused by contact with liquids or water, excessive heat, normal wear and tear, accident, abuse, misuse, tampering, or misapplication.

    REPLACEMENT OR REFUND OF THIS PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. VoltStar SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING CONSEQUENTIAL, CHANGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

    This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

    If you receive a defective product or experience problems with your product that fall within the Volt Star Travel Charger Limited Warranty, Please follow the Return Procedure below.

  11. Order Return/Change/Cancellation Policy: You may request than an order be cancelled provided the order has not already been processed and shipped. Please contact customer service by phone or by using the e-mail form found on our "contact us" web page.
  12. VoltStar will refund 100% of the purchase price for orders canceled or changed before the order is processed for shipping, which typically is a 1 to 2 business day time frame.

    For shipped orders, VoltStar will issue a Return Merchandise Authorization (RMA) number up to 30 days after the initial order date and refund 100% of the purchase price on receipt of new, unused and undamaged product. Please follow the return procedure below.

  13. Return Procedure: Please note that a Return Merchandize Authorization number ("RMA") is required for all returns. VoltStar can not accept returns without prior authorization and a RMA number.
    1. Browse to our contact us page and fill out the returns form, email us at [email protected], or mail us at the address below. Please include the following information in the message:
      • Your shipping address
      • Your telephone number
      • Your e-mail address
      • A written description of the problem and the remedy you seek.
      • Your Volt Star order number if purchased from our web site, or a copy of your receipt, bill of sale or other comparable proof of purchase showing the date of purchase.
    2. After submittal of the above information compliant to our policy, you will receive an email with an RMA number. Ship your product with this RMA number prominently displayed on the outside of the package to the address listed below.
    3. Volt Star Returns
      1320 Tower Road
      Schaumburg, IL. 60173

      You are responsible for return shipping costs as well as for products lost or damaged before they reach us. We recommend that you insure your package and use a shipper, such as UPS, FedEx, or USPS that allows you to track your package.

  14. LIMITATION OF LIABILITY
    IN ALL CIRCUMSTANCES VoltStarS’ MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. VoltStar SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. VoltStar SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE DUE TO EXEMPLARY DAMAGES, WHETHER OR NOT AEROBIC WATER WORKS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
  15. General Terms And Conditions
    An order is not binding upon VoltStar until it is accepted; VoltStar must receive payment before it will accept or ship an order. Price, specifications and terms of offers are subject to change by VoltStar without notice. VoltStar is not responsible for typographical and/or photographical errors.
  16. Title; Risk of Loss
    VoltStar will advise Customer of estimated shipping dates, but VoltStar will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
  17. Governing Law and Jurisdiction
    Any dispute arising out of or related to these Terms and Conditions or the sales transaction between VoltStar and Customer shall be governed by the laws of the State of Illinois, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. VoltStar and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of Illinois, Cook County, to resolve any dispute between them related hereto, and the parties waive all rights to contest the exclusive jurisdiction and venue of such Courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against VoltStar that is more than one year after the date of the applicable invoice date.
  18. Severability
    If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Illinois law.